Support

Need help? We're here to assist you.

Common Questions

The app isn't identifying my perfume correctly

For best results, take a clear photo of the front label in good lighting. Avoid reflections and ensure the full bottle is visible.

My collection isn't syncing

Collections sync automatically when connected to the internet. Try closing and reopening the app if data appears out of date.

How do I delete my data?

You can delete individual items from your collection within the app. For a full data deletion request, contact us at the email below.

Contact Us

Can't find what you're looking for? Reach out directly.

contact@perfumesnap.app

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